FAQ

Shipping & Production

Q: How long will it take to receive my order?

A: Because we operate on a print-to-order model, it typically takes 3–5 business days to freshly produce and print your items. Once dispatched, standard international delivery usually takes an additional 5–7 business days, depending on your exact location. You will see a more precise delivery estimate at checkout!

Q: Do you ship internationally?

A: We partner with production facilities worldwide to bring you our designs as close to your doorstep as possible. Depending on your delivery address and real-time inventory, your order is routed to the nearest available facility to reduce carbon footprint and shipping times. While we maintain strict quality control across all our partner locations, minor regional variations in garment blank supply may occasionally occur.


Sizing & Fit

Q: How do I know which size will fit me best? 

A: Since all our items are strictly made to order and cannot be exchanged, we highly recommend checking the detailed Size Guide linked on every product page. The best way to ensure a perfect fit is to compare those measurements with your favorite tee at home.

Please also pay attention to the specific fit of the item you are viewing, as they are intentionally designed differently:

  • Boxy Fit: These tees are naturally designed with a roomy, drop-shoulder silhouette. Simply order your normal size to achieve that effortless, relaxed, and oversized look.

  • Standard Fit: These feature a classic, true-to-size cut. If you are viewing a Standard Fit tee but prefer a looser, oversized feel, we recommend sizing up 1 or 2 sizes.


Returns & Replacements

Q: Why don't you accept returns or exchanges for size issues?

A: As an independent brand committed to reducing environmental waste, we don’t hold mass-produced inventory in a warehouse. Every single piece is printed on demand, exclusively for the person who ordered it. This sustainable model means we cannot restock or resell returned items. We appreciate your understanding and support for zero-waste practices!

Q: What if my item arrives damaged or the print is wrong?

A: We quality-check everything, but if a defective or misprinted item slips through, we will absolutely make it right. You don't even need to worry about shipping it back to us. Just email our support team within 14 days with your order number and a clear photo of the issue, and we’ll send a brand-new replacement at no cost to you.


Order Modifications

Q: Can I change or cancel my order after placing it?

A: We start processing orders very quickly to get them printed and shipped to you! If you realize you made a mistake (like ordering the wrong size or entering the wrong address), please contact us within 3 hours of placing your order. Once the order has been sent to our printing facility, we are unable to make any changes or cancellations.